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Version: 5.3

Zabbix: Resource Service Model RSM

Overview​

The Zabbix module can automatically build a Resource Service Model (hereafter RSM) based on existing Zabbix groups.
Each host group forms a separate service in the model with corresponding metrics. Thus, RSM allows tracking the state of the infrastructure and identifying service-level degradations.

For more details on model configuration, refer to the corresponding section Configuring Zabbix RSM and Inventory.

Service Metrics​

The following metrics are generated for each service:

MetricDescription
Alerts on HostNumber of current alerts
Host Data Collection StatusAvailability of data from hosts
Incoming Packets with ErrorsNumber of erroneous incoming packet
Outgoing Packets with ErrorsNumber of erroneous outgoing packets
Windows Services StateCurrent state of system services

Metrics are calculated for each host and aggregated at the service level.

RSM Metrics

For more details on calculation principles, see the corresponding article Metric.

Service Dependencies​

The service hierarchy is built based on Zabbix groups:

  • a base service is created: Zabbix: Infrastructure Status
  • services for Linux, Windows, and Zabbix server are created based on host groups

RSM Visualization​

Two display modes for RSM are available to analyze service statuses and their dependencies:

  1. RSM Tree

    • in the RSM Tree: (Main menu - Resource service model 2.0 - Resource service model)
    • AResourcel

  2. Layers

    • in the Layers: (Main menu - Resource service model 2.0 - Layers)
    • Layers