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Version: 6.0

Search

General Information

The Search section in Knowledge Center (hereinafter referred to as KWC) provides a unified tool for quickly finding the necessary information in the knowledge base. It allows searching through content stored in KWC, significantly simplifying navigation and saving time when working with the system.

Search Scope

Search in KWC is performed across three main types of content:

Content TypeWhat's IncludedSearch Fields
ArticlesTechnical documentation
Component setup instructions
Data source descriptions
Procedures and regulations
Any other informational materials presented as articles
Article title
Tags assigned to the article
RulesData processing rules
Event routing rules
Business rules
Security and access rules
Rule name
Rule description
Tags assigned to the rule
ScenariosAutomation scenarios
Incident processing scenarios
Monitoring scenarios
Event response scenarios
Scenario name
Scenario description
Tags assigned to the scenario

Search Main Page

Navigate to Navigation Menu - Knowledge Center - Search, after which the search window will open:

Search Window

Searching

To use the search, specify the full name of the content, for example, a rule:

Search Result

You can also use the content description or part of it for searching:

Search Result 2

Tag Filtering

To use filters, click the Tags dropdown list on the right side of the window and select the desired filters:

Next to the Tags dropdown list, there is a list for filtering by content type. By default, the All Types option is selected:

Content Type Filtering

Please note!

Content type filtering works only in combination with:

  • search
  • tag filtering
  • both search and tag filtering

Example query without using content type filtering:

Search Result 3

Example using the Rules option for content type filtering:

Search Result 4

Combining Search and Filtering

In addition to content type filtering and search, you can also combine them with tag filtering:

Search Result 5