index

Configuring Severity Levels

The severity levels set by default may not be sufficient to describe all possible incidents, so it is possible to configure custom settings for a specific severity level or add a new one.

To do this, follow these steps:

1. Go to Menu - System Settings - Developer Console
2. Enter the following in the console:

   GET .sm_settings/_search
   {
     "query": {
       "match": {
         "_meta.id": "incident-manager-settings"
       }
     }
   }

As a result, the document with Incident Manager settings will be displayed:

1. Copy the _id of the index that appears in the query results
2. Copy the entire _source body and create a PUT request to modify the settings. The severity level settings are located under this key: editFields.severity.values.

PUT .sm_settings/_doc/<copied _id value>
    <...>
    "editFields": {
        "severity": {
            "runame": "Критичность",
            "multiedit": true,
            "values": [
                {
                    "color": "#DC4E41",
                    "textRu": "Тревога",
                    "text": "Alert",
                    "value": "3"
                },
                {
                    "color": "#F8BE32",
                    "textRu": "Предупреждение",
                    "text": "Warning",
                    "value": "2"
                },
                {
                    "color": "#65A637",
                    "textRu": "Норма",
                    "text": "Normal",
                    "value": "1"
                },
                {
                    "color": "#6092C0",
                    "textRu": "Информация",
                    "text": "Info",
                    "value": "4"
                },
                {
                    "color": "<Color>",
                    "textRu": "<Name in Russian>",
                    "text": "<Name>",
                    "value": "<Sequence Number>"
                }
            ]
            <...>
        }
    }
}

5. Execute the request with the new parameters

Now, a new severity level with the specified name and color will appear in the Incident Manager.